FAQ

HOW DO I ORDER A CAKE/CUPCAKES/ETC ? 

WE TAKE ORDERS VIA PHONE,EMAIL AND
 
THROUGH OUR CONTACT FORM

HOW MUCH ARE THE CAKES ?
 
CUSTOM TIER CAKES START AT $150 FOR 15 - 20 SERVINGS AND INCREASES DEPENDING ON DETAILS AND SERVING SIZE.
3D SCULPTED CAKES START AT A BASE PRICE OF $200.

WHEN SHOULD I PLACE MY ORDER?
 
 
WE SUGGEST THAT YOUR ODER IS PLACED AT
 
LEAST 4 - 6 WEEKS PRIOR TO YOUR EVENT.

*HOWEVER IF YOU ARE IN A BIND, PLEASE GIVE US A CALL, WE
 
MIGHT BE ABLE TO CREATE A LAST MINUTE MIRACLE !
 
DO YOU HAVE A LOCATION WHERE I CAN PICK UP MY ORDER ?ONCE YOUR ORDER IS FINALIZE, WE WILL
 
AGREE ON THE BEST PLACE FOR YOU TO PICK UP YOUR CAKE.

WHAT IS YOUR PAYMENT POLICY ?

A NON-REFUNDABLE DEPOSIT OF 50% IS REQUIRED
 
IN ORDER TO SECURE YOUR ORDER.
 
BALANCE IS DUE AT LEAST ONE WEEK PRIOR TO
 
YOUR EVENT.
 
DO YOU DELIVER ?
 
WE DO DELIVER DEPENDING ON AVAILABILITY. WE
 
DELIVER WITHIN THE FIVE BOROUGHS OF NYC. 
 
*DELIVERY STARTS AT $25 .

DO YOU HAVE VEGAN/GLUTEN FREE OPTIONS ?
 
WE SURE DO !
 
WE HAVE VANILLA, CHOCOLATE, AND MARBLE
 
VARIATIONS FOR VEGAN AND GLUTEN FREE CAKES.
 
HOW CAN I SCHEDULE A CONSULTATION ?

YOU CAN SCHEDULE A VIRTUAL CONSULTATION THROUGH
 
OUR CONTACT PAGE, EMAIL, OR  PHONE.
 
CONSULTATIONS CAN ONLY BE BOOKED FOR
 
ORDERS OVER $500.
 
 
CAN YOU REMAKE ANOTHER CAKE DESIGN ?

SWEETUMS WORK WITH ALL CLIENTS TO CREATE
 
CUSTOM PIECES, IF YOU ARE INTERESTED IN A
 
DESIGN THAT IS NOT ONE OF OURS, PLEASE NOTE
 
THAT WE CANNOT REMAKE ANOTHER PERSONS
 
WORK, BUT WE CAN TRY TO GET IT AS CLOSE TO
 
WHAT YOU WOULD LIKE STILL WITHIN SWEETUMS
 
STANDARDS.
 
DO YOU TAKE CORPORATE AND LOGO ORDERS ?

WE ARE MORE THAN HAPPY TO TAKE
 
CORPORATE, PROMOTIONAL, AND  

 CHARITY ORDERS FOR
 
CUPCAKES AND SUGAR COOKIES WHICH INCLUDE
 
INDIVIDUAL PACKAGING.
 
PRICES START AT $5.00/COOKIE&CUPCAKE
 
DO I HAVE TO SIGN A CONTRACT ?
EVERY CUSTOM ORDER REQUIRES A SIGNED SWEETUMS NYC CONTRACT IN ORDER TO SECURE THAT ORDER.

 
IS SWEETUMS ON FACEBOOK OR INSTAGRAM ?
wE SURE ARE ! WE'RE ON INSTAGRAM AS SWEETUMSNYC_SWEETSHOP AND ON FACEBOOK AS SWEETUMSNYC ! FOLLOW TO SEE US IN ACTION ON A DAY TO DAY BASIS !!

CAN I JUST POP IN FOR A TASTING,
 
CONSULTATION OR CAKE ?
SWEETUMS NYC IS A CUSTOM CAKE STUDIO THAT REQUIRES AN APPOINTMENT TO HAVE A CONSULTATION OR TASTING .