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FAQ

HOW DO I ORDER A CAKE/CUPCAKES/ETC ? 

WE TAKE ORDERS VIA PHONE,EMAIL, Instagram Linktree Form, And through our contact form.
 
HOW MUCH ARE THE CAKES ?
 CUSTOM TIER CAKES START AT $125 FOR 10-12 SERVINGS AND INCREASES DEPENDING ON DETAILS AND SERVING SIZE.
3D SCULPTED CAKES START AT A BASE PRICE OF $250.

WHEN SHOULD I PLACE MY ORDER?
 
 WE SUGGEST THAT YOUR ODER IS PLACED AT
 LEAST 4 - 6 WEEKS PRIOR TO YOUR EVENT.

*HOWEVER IF YOU ARE IN A BIND, PLEASE GIVE US A CALL, WE
 
MIGHT BE ABLE TO CREATE A LAST MINUTE MIRACLE !
 
DO YOU HAVE A LOCATION WHERE I CAN PICK UP MY ORDER ?
Sweetums Nyc Is based at a kitchen studio which is where orders can be picked up.

WHAT IS YOUR PAYMENT POLICY ?

A NON-REFUNDABLE DEPOSIT OF 50% IS REQUIRED
 IN ORDER TO SECURE YOUR ORDER.
 BALANCE IS DUE AT LEAST ONE WEEK PRIOR TO
 YOUR EVENT.
 
DO YOU DELIVER ?
 
WE DO DELIVER DEPENDING ON AVAILABILITY. WE
 DELIVER WITHIN THE FIVE BOROUGHS OF NYC. 
 *DELIVERY STARTS AT $25 .

DO YOU HAVE VEGAN/GLUTEN FREE OPTIONS ?
 WE SURE DO !
 WE HAVE VANILLA, CHOCOLATE, AND MARBLE
 VARIATIONS FOR VEGAN AND GLUTEN FREE CAKES.
 
HOW CAN I SCHEDULE A CONSULTATION ?

YOU CAN SCHEDULE A VIRTUAL CONSULTATION THROUGH
 OUR CONTACT PAGE, EMAIL, OR  PHONE.
 CONSULTATIONS CAN ONLY BE BOOKED FOR
 ORDERS OVER $500.
 
 
CAN YOU REMAKE ANOTHER CAKE DESIGN ?

SWEETUMS WORK WITH ALL CLIENTS TO CREATE
 CUSTOM PIECES, IF YOU ARE INTERESTED IN A
 DESIGN THAT IS NOT ONE OF OURS, PLEASE NOTE
 THAT WE CANNOT REMAKE ANOTHER PERSONS
 WORK, BUT WE CAN TRY TO GET IT AS CLOSE TO
 WHAT YOU WOULD LIKE STILL WITHIN SWEETUMS
 STANDARDS.
 
DO YOU TAKE CORPORATE AND LOGO ORDERS ?

WE ARE MORE THAN HAPPY TO TAKE
 CORPORATE, PROMOTIONAL, AND  
 CHARITY ORDERS FOR
 CUPCAKES AND SUGAR COOKIES WHICH INCLUDE
 INDIVIDUAL PACKAGING.
 PRICES START AT $5.00/COOKIE&CUPCAKE

 IS SWEETUMS ON FACEBOOK OR INSTAGRAM ?
wE SURE ARE ! WE'RE ON INSTAGRAM AS SWEETUMSNYC_SWEETSHOP AND ON FACEBOOK AS SWEETUMSNYC ! FOLLOW TO SEE US IN ACTION ON A DAY TO DAY BASIS !!

CAN I JUST POP IN FOR A TASTING,
 CONSULTATION OR CAKE?
All tastings are made to go and consultations are virtual.


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